1. Introduction

ClickRey Digital Marketing Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Data Controller

For the purpose of data protection laws, the data controller is:

ClickRey Digital Marketing Ltd
126 East Ferry Road Canary Wharf, Docklands, London, United Kingdom, E14 9FP
Email: info@clickrey.com

3. Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide Directly

• Name
• Email address
• Phone number
• Business name
• Project details or enquiry information

This information is collected when you:

• Fill out contact forms
• Request a consultation
• Subscribe to newsletters
• Communicate with us via email or other channels

b) Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on site
• Referring website URLs

c) Marketing & Communication Data

• Preferences for receiving marketing communications
• Interaction with emails or advertisements

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to enquiries and provide consultations
• To deliver our services and manage client relationships
• To improve website functionality and user experience
• To send relevant marketing communications (only with consent)
• To comply with legal obligations

5. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Consent – When you opt-in to marketing communications
• Contractual Necessity – To deliver agreed services
• Legitimate Interests – To improve services and communicate effectively
• Legal Obligation – To comply with applicable laws

6. How We Share Your Data

We do not sell your personal data.

However, we may share your data with trusted third parties, including:

• Website hosting providers
• Analytics services (e.g., Google Analytics)
• Advertising platforms (e.g., Google Ads, Meta Ads)
• Payment processors
• CRM and email marketing tools

All third parties are required to process your data securely and in compliance with data protection laws.

7. International Data Transfers

Some of our third-party providers may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

• UK-approved Standard Contractual Clauses (SCCs)
• Adequacy decisions where applicable

8. Data Retention

We retain personal data only for as long as necessary:

• Enquiry data: up to 12–24 months
• Client data: duration of the contract + legal retention period
• Marketing data: until you withdraw consent

You may request deletion of your data at any time.

9. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Right to Access – Request copies of your personal data
• Right to Rectification – Request correction of inaccurate data
• Right to Erasure – Request deletion of your data
• Right to Restrict Processing – Limit how we use your data
• Right to Data Portability – Request transfer of your data
• Right to Object – Object to processing based on legitimate interests
• Right to Withdraw Consent – At any time for marketing

To exercise your rights, contact us at: [Insert Email Address]

10. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and analyse performance.

Types of Cookies We Use:

• Essential Cookies – Required for website functionality
• Analytics Cookies – Track user behaviour (e.g., Google Analytics)
• Marketing Cookies – Used for advertising and remarketing

You can control or disable cookies through your browser settings.

For more details, please refer to our Cookie Policy.

11. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

• Secure servers and hosting environments
• SSL encryption
• Restricted access to personal data
• Regular system monitoring

However, no method of transmission over the internet is 100% secure.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

13. Marketing Communications

We may send you marketing communications if:

• You have opted in, or
• You are an existing client and the communication is relevant

You can unsubscribe at any time by:

• Clicking the “unsubscribe” link in emails
• Contacting us directly

14. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

• Updates will be posted on this page
• Continued use of our website indicates acceptance of changes

16. Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

We encourage you to contact us first to resolve any concerns.

17. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

ClickRey Digital Marketing Ltd
Email: info@clickrey.com
Address: 126 East Ferry Road Canary Wharf, Docklands, London, United Kingdom, E14 9FP

18. Your Consent

By using our website, you consent to the terms of this Privacy Policy.